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NO. 01 · MEDICAL INTELLIGENCE FOR A NEW AGE

A new standard
for Medical Intelligence.

One request. Every source. Complete medical intelligence in 1–5 days — not weeks. Carethread360 consolidates retrieval from 100,000+ facilities into a single secure pipeline for personal injury law, healthcare providers, and life-insurance underwriters.

HIPAA / HITECH BAA-ready AES-256 · TLS 1.3
Avg turnaround · last 30d
3.4 days
vs industry avg 18.6 days
Facilities reached
0
via TEFCA · CommonWell · HIEs
Patients covered
0
clinical data via national HIEs
SLA hit rate · 90d
99.9%
1-5 business day SLA

Complete medical intelligence
is the silent bottleneck.

"Records retrieval is the most expensive workflow in medical-records-dependent industries that nobody is measuring directly."
18 days
Industry avg turnaround
A typical patient's records live across 6–12 independent sources. Each request, each form, each follow-up adds weeks of cycle time to your workflow.
$3.2M/yr
Hidden cost for a 100-attorney firm
Vendor fees are one component. The larger cost is opportunity — settlements deferred, claims aged, applicants drifting away during retrieval.
30%
Life UW applicant drop-off
APS retrieval takes 2–3 weeks. Applicants find better rates elsewhere or simply stop returning calls during the wait.

Built for the industries that
depend on records.

Three verticals. One retrieval engine. Vertical-specific workflows tuned to the operational reality of each.

i. Personal Injury Law

Prove causation before mediation.

Missing pre-accident records kill settlement leverage. Carethread retrieves decades of treatment history in days — walk into mediation with the full causal chain, not half-built.

Before
28d
per matter
With Carethread
3d
avg turnaround
ii. Healthcare Providers

Turn denials into cash in 72 hours.

Payer denials demand external records to overturn — records your appeals team doesn't have time to chase. Pull prior authorizations, referrals, and out-of-network visits automatically.

Days in AR
76d
industry median
With Carethread
31d
customer avg
iii. Life Insurance Underwriting

Underwrite before the applicant ghosts.

APS retrieval takes 2–3 weeks. Applicants don't wait — 30% drop out before UW completes. Deliver complete medical histories in 3–5 days, collapsing the window where applicants disengage.

Bind rate
61%
industry baseline
With Carethread
82%
customer avg

Three steps from request
to complete record.

Most retrieval providers fax 30 facilities and hope. We hit the national interoperability fabric once. Here is the same workflow your team will run on day one.

REC · CT360-OVERVIEW-v3 2026 · 1080P

"The records
are already there."

CH 01 / METHODOLOGY 00:00 / 01:32
Product overview 1:32
01→

You submit one request.

Drop in the patient identity bundle and a signed HIPAA authorization. Portal or API — same payload. We handle every downstream call.

30 seconds per request · Portal or API
02⇄

We fan out to the national networks.

TEFCA, CommonWell, Carequality, regional HIEs — 300M+ patients, 100,000+ facilities. Records deduplicated and normalized to a single FHIR-native bundle.

Zero facility accounts to maintain · Auto-deduped
03✓

Complete record, days later.

You receive a FHIR bundle plus rendered PDF, downloaded via 15-minute signed URLs. Email pings are PHI-free; everything sensitive stays in-portal.

1–5 business day SLA · 98.2% hit rate

One request. Every source.
Days, not weeks.

1You submit one request

Patient identifiers and authorization.

Through the secure portal or our API. No need to maintain accounts at every hospital, clinic, and imaging facility — we route your request through the national interoperability networks that already connect to them.

2We query the national networks

Across every relevant source.

Through TEFCA-enabled networks, CommonWell, Carequality, and nationwide HIEs, we access clinical data covering 300M+ patients across 100,000+ facilities. Hospital systems, ambulatory clinics, specialists, imaging, mental health — deduplicated via universal patient matching and normalized to a single FHIR-native record.

3You receive complete records

Within 1–5 business days.

Records arrive in your secure folder, normalized to FHIR (or rendered as PDF on request), via 15-minute signed URLs. Audit log, encryption, BAA-backed end-to-end. Email notifications are PHI-free — all sensitive content stays in-portal.

Nationwide reach through
trusted networks.

0
Patients covered
Clinical data accessible via TEFCA-compliant networks, CommonWell, and Carequality.
0
Facilities reached
Hospital systems, ambulatory clinics, specialists, imaging centers — every relevant source for a given patient.
0
U.S. states covered
Regional HIEs in every state, plus federal-level TEFCA framework for cross-state retrievals.

Run the math for
your operation.

Carethread360's economic impact is highly specific to your operational profile. Adjust the figures below — the numbers on the right update live. Schedule a walkthrough when you're ready to dig into your real data.

Your operational profile

Rough estimates are fine. We'll calibrate on the walkthrough.

/ mo
$ / pull
days
$ / matter

Your projected impact · annual

$0
retrieval cost savings + recovered opportunity
Retrieval cost · today —
Retrieval cost · with Carethread —
Cycle time freed up —
Opportunity recovered —

The platform behind
the pipeline.

Every retrieval, every patient request, every authorization — visible, audit-logged, and HIPAA-safe. Built for solo attorneys, claims adjusters, and records officers running real workloads.

Two-axis status
Review status (pending → approved) and pull status (in progress → complete) tracked independently. No more conflated waiting.
15-minute signed URLs
Records never leave the portal in plaintext email. Audit-logged download events, automatic URL expiry.
PHI-free email notifications
Status updates contain only the opaque request ID. All patient data, records, and authorizations stay behind authenticated sessions.
app.carethread360.com/dashboard
ctCarethread
Dashboard
Patient requests
Records
Inbox
Billing
Compliance
Patient requests
In retrieval
14
Records
28,412
Ready
3
Active
9
Patient · auth ID Records Review Pull
Maria Delgado
auth_2026_0142
2,412 Approved Complete
James Okafor
auth_2026_0138
— Pending —
Robert Hayashi
auth_2026_0129
14,288 Approved Processing
Priya Raman
auth_2026_0131
28,412 Approved Complete

Engineered for PHI
from day one.

Carethread360 operates under HIPAA / HITECH-grade controls. BAAs are signed, audit logs are immutable, and every transit is encrypted end-to-end.

i.

HIPAA / BAA

Business Associate Agreement signed with every customer prior to processing any PHI. Audit-logged with timestamps, IPs, and immutable storage.

ii.

AES-256 + TLS 1.3

Encryption at rest with customer-managed keys (CMEK), 90-day rotation. TLS 1.3 in transit. Records never leave authenticated channels.

iii.

Immutable Audit Log

Per-patient, per-source. Every access, every download, every signature recorded with cryptographic integrity. 6-year retention per §164.530(j).

The records are already there.
The wait isn't necessary.

A 15-minute walkthrough is the fastest way to see what changes when retrieval moves from weeks to days.

By submitting, you agree to be contacted by a Carethread360 specialist within one business day. Your information is never shared with third parties.

Or email us